Browse Our Policy Posture and Jurisdiction Terms
Our terms of service apply where local law permits, and we encourage you to read them in full before opening an account. We operate under a jurisdiction-dependent framework, meaning your eligibility and the services available to you depend on local law in Indonesia. When you deposit
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via DANA, OVO, GoPay or QRIS, each transaction is processed under the terms set out in our payment policy section, which details clearing times, dispute resolution steps and how refund requests are handled. We retain transaction records for a minimum period required by applicable regulation, and
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you may request a copy at any time by contacting our legal desk. Accounts created from Surabaya or any other city in Indonesia fall under the same policy framework — no regional exceptions apply unless mandated by local authority. We update these terms when regulation changes,
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and we notify you via the email address registered to your account.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.